ALL ORDERS ARE CONSIDERED CUSTOM & We DO NOT OFFER REFUNDS ON ORDERS THAT ARE PROCESSED AND SHIPPED.
If your order arrives damaged or if your order is lost in transit, please contact us by email at info@queenpressedme.com with photos or damaged products and we will gladly issue you a full refund, if you do not wish to receive a new order.
PLEASE NOTE: It is important that you provide your full address including suite or apartment numbers , as this can slow down delivery or cause failure to deliver your items. We are not responsible for items delivered to the incorrect address.
If you happen to provide the incorrect address on your order, and wish to have your items remade and shipped you will be responsible for placing a new order.
